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Digital Future

How to digitalize your business (BTRU-D101)


Description
Digital is changing every aspect of business today: to some this represents a threat; to others, an opportunity. Learn about how to make digital work for your company. This is part of a video series brought to you by energy consultancy: Innogy consulting.
Content
  • How to digitalize your business
  • The bottom line of digital
  • How to communicate with customers in the digital era
  • Future-proof your business with data storage
  • Gain the competitive edge with data insights
  • Using digital to build the workforce of the future
  • Embedding digital in your business
  • Digital methods & techniques
  • Harnessing customer intelligence
  • Digital product development
  • Real world application of customer service robotics
  • Data driven business models
  • quiz
  • Test your knowledge
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 year